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Privacy Policy

Last updated: March 10, 2025

At Tramsfarms Marketplace, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on our platform, express interest in obtaining information about us or our products, or otherwise contact us. This information may include:

  • Name, email address, phone number, and other contact details
  • Username, password, and profile information
  • Billing and payment information
  • Shipping address and delivery preferences
  • Profile pictures and other content you choose to upload
  • Communication preferences and marketing choices

Automatically Collected Information

When you access or use our platform, we automatically collect certain information, including:

  • Device information (such as your IP address, browser type, and operating system)
  • Usage data (such as pages visited, time spent on pages, and links clicked)
  • Location information (if you grant permission)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our platform
  • Processing transactions and fulfilling orders
  • Facilitating communication between buyers and sellers
  • Verifying your identity and preventing fraud
  • Sending you administrative notifications and updates
  • Providing customer support and responding to inquiries
  • Personalizing your experience and delivering relevant content
  • Analyzing usage patterns to improve our services
  • Sending marketing communications (with your consent)
  • Complying with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Sellers and Buyers: To facilitate transactions and communications between users of our platform
  • Service Providers: With third-party vendors who provide services on our behalf (such as payment processing, data analysis, email delivery, and customer service)
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
  • Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
  • With Your Consent: In other cases where we have your explicit consent

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our platform.

We use the following types of cookies:

  • Essential Cookies: Necessary for the operation of our platform
  • Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our platform
  • Functionality Cookies: Used to recognize you when you return to our platform
  • Targeting Cookies: Record your visits to our platform, the pages you visit, and the links you follow

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing your consent at any time (where processing is based on consent)
  • Requesting restriction of processing of your personal information
  • Requesting transfer of your personal information
  • Opting out of marketing communications
  • Objecting to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information to other countries, we will take appropriate measures to protect your information and ensure that any transfers comply with applicable data protection laws.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider:

  • The amount, nature, and sensitivity of the information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the information
  • Whether we can achieve those purposes through other means
  • Applicable legal, regulatory, tax, accounting, or other requirements

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Tramsfarms Marketplace

Email: privacy@tramsfarms.com

Phone: +1 (555) 123-4567

Address: 123 Market Street, Suite 100, San Francisco, CA 94105

We will respond to your request within a reasonable timeframe.

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