Important Note: Tramsfarm Marketplace does not provide delivery services directly. All deliveries are handled by the individual sellers on our platform. This page explains how delivery works through our sellers and what you can expect as a buyer.
At Tramsfarm Marketplace, we connect buyers with independent sellers who manage their own delivery processes. This page outlines how delivery works on our platform, what to expect, and how to track your orders.
When you place an order on Tramsfarm Marketplace, the following process occurs:
Sellers on our platform may use various delivery methods, including:
The specific delivery methods available for each product will be listed on the product page or during checkout.
Delivery timeframes vary depending on several factors:
Each seller provides estimated delivery timeframes on their product listings. These are typically:
Delivery Type | Estimated Timeframe | Notes |
---|---|---|
Local Delivery | 1-3 business days | For deliveries within the same city/region |
Standard Domestic | 3-7 business days | Most common for nationwide shipping |
Express Domestic | 1-2 business days | Premium option, higher cost |
International Standard | 7-21 business days | Subject to customs clearance |
International Express | 3-7 business days | Premium international option |
Each seller specifies the areas they deliver to. This information is available on the product page or during checkout.
Some sellers may:
If a seller doesn't deliver to your location, you'll be notified during the checkout process.
While Tramsfarm Marketplace doesn't directly handle deliveries, we do provide certain protections:
To track your order:
If tracking information is not available or you have concerns about your delivery, you can contact the seller directly through our messaging system.
If your order doesn't arrive within the estimated delivery timeframe, first check the tracking information if available. If there's no update or the tracking shows an issue, contact the seller directly. If you can't resolve the issue with the seller, you can open a dispute through our platform.
Address changes after order placement are at the seller's discretion. Contact the seller immediately if you need to change your delivery address. If the order has already been dispatched, it may not be possible to change the address.
Some sellers may offer same-day delivery for local orders. This option, if available, will be clearly indicated on the product page or during checkout.
Delivery procedures for missed deliveries vary by seller and their chosen delivery service. Typically, the delivery person will leave a note with instructions for rescheduling or picking up your package. Some services may attempt delivery again the next business day.
Delivery fees are set by individual sellers and vary based on factors like package size, weight, destination, and shipping method. All applicable fees will be clearly displayed during the checkout process before you complete your purchase.
If you have any questions about delivery on our platform, please contact us:
This Delivery Options page was last updated on March 10, 2025 and is subject to change as our platform evolves.
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